DELIVERY

We deliver Bright Inside Bags worldwide!

For Ukraine

All merchandise ordered on www.bright-inside.com.ua can be shipped to any “Nova Poshta” branch over Ukraine or delivered directly to your address. Payment amount for shipping is not included in the cost of goods and depends on the weight of origin.

CALCULATE COST FOR DELIVERY FIND THE NEAREST DEPARTMENT

Orders delivery within Kiev can be handled by courier.

For Russia and CIS countries

Shipping to Russia and CIS countries is carried out by Ukrpochta.
Right after prepayment committing your parcel will be sent, and the tracking ID number will be provided to your e-mail.

TRACK OVER UKRAINE COST CALCULATION

After crossing the border the parcel can be tracked on the website of the Russian Post or the official website address of the recipient country post.

Shipping cost is not included in the cost of goods and depends on the weight of origin. Approximate delivery time – from one to three weeks depending on the destination distance.

If for some reasons you would like to shorten delivery time – please contact us at +38063 710 79 09 and we’ll find appropriate option for you!

For all other countries

All merchandise ordered on www.bright-inside.com is shipped worldwide.

Orders delivery abroad is handled by Ukrpochta.

We’ll provide you with tracking number for your order after prepayment committed.

TRACK OVER UKRAINE

After crossing the border the parcel can be tracked on the official website address of the recipient country.

Shipping cost is not included in the cost of goods and depends on the weight of origin. Approximate delivery time – from one to three weeks depending on the destination distance.

If for some reasons you would like to shorten delivery time – please contact us at +38063 710 79 09 and we’ll find appropriate option for you!

PAYMENT

You are welcome to chose one of the following payment options:

  • PayPal — Liqpay
  • Bank transfer (for orders inside Ukraine) — Privat Bank credit card
  • Remittance (all countries) — Western Union, Anelik, MoneyGram, other
    Specify this payment method in the note area, we will send you by e-mail the required details.
  • Cash on delivery — for orders inside Ukraine.
  • Personally to courier upon delivery to Kiev (Ukraine).

Specify the desired method of payment at checkout, and the payment details will be sent to your e-mail within a few hours.

RETURNES & EXCHANGES

If for any reason the item you have ordered is not right for you, please return it unused within 7 days of receipt for a refund; or within 14 days for an exchange only. You will also be responsible for any return postage costs involved to return the order, unless otherwise advised.
The returning cost is paid by the customer.

STEP-BY-STEP RETURNS GUIDE

Please follow the following steps for returning or exchanging items bought online:

  1. Please contact us with your order number and request a Returns Form. Fill in the form carefully. If the return is due to a fault with the handbag you may be required to provide photographic evidence before a return will be authorized.
  2. Package up the unwanted item and returns form together. Please ensure that shoulder straps/backpack straps are inside the bag. Please use recorded delivery to send the package to the address provided.
  3. Refunds will be processed within 7-10 working days via the original method of payment. We are unable to guarantee the date the refund will credit your bank account as it will depend on your bank or credit card issuer.

Please be advised that you will be charged for the cost of return postage and any re-delivery charges for exchanges if the item isn’t faulty.